Resources guide

For Minority-owned, Women-owned, and Disadvantaged Businesses

Our Story

We offer business certifications, personalized
workshops and webinars, information on upcoming
procurement opportunities, trade association
memberships and access to small business resources.

Who We Are

The Small and Minority Business Resources
Department (SMBR) was established by Austin’s City
Council in 1987 to administer the Minority-Owned,
Women-Owned, and Disadvantaged Business
Enterprise Procurement Programs for the City of
Austin.
Our mission is to promote access and equity
on City of Austin contracts, providing economic
opportunity to small, minority-owned, women-owned,
and disadvantaged businesses.

What We Do

SMBR is responsible for managing the certification
and compliance of minority and women-owned firms
for the City of Austin. We ensure that businesses that
meet the eligibility criteria are certified as MBE/WBEs
and stay in compliance with City of Austin Code of
Ordinances.

How We Help

Certification

The Certification division verifies that the MBE, WBE and/or DBE applicant owns, manages, and controls the day-to-day operations of the business. By reviewing completed applications and performing site audits, the division ensures that a business owner meets the qualifications of the MBE/WBE and DBE Procurement Programs. SMBR also has a Memorandum of Agreement (MOA) with the State of Texas which allows SMBR to recommend qualified applicants for Historically Underutilized Business (HUB) Certification.

Resources

The Resources Division provides information and assistance to Austin’s
certified minority and women-owned business community. Resources
facilitates outreach events with external partners, communicates
programmatic changes, and hosts workshops, forums, and
informationals on topics of interest to the minority business
community. It also manages contracts with local service providers that
assist with outreach activities to help increase the number of minority
firms certified with the City of Austin and the availability of firms
participating on City projects.

Compliance

The Compliance Division reviews, monitors and tracks certified vendor
participation on City procurements throughout all phases of a project.
Compliance also conducts site audits, reviews payment requests,
facilitates performance and payment issues, and determines final
compliance with the MBE/WBE program.

SMBR Divisions

The 2022 City of Austin Disparity Study by Colette Holt & Associates aimed to assess the city's
engagement with Minority and Women-owned Business Enterprises (MBEs/WBEs). Analyzing
contracts from fiscal years 2013-2018, the completed study revealed that MBEs accounted for
9.6% and WBEs for 6.8% of the city's contract utilization. This indicates a combined M/WBE
engagement of 16.4%, contrasting with an 83.6% rate for non-M/WBEs, highlighting significant
disparities.


Key findings of the study confirmed that minority and women entrepreneurs continue to face
systemic racial barriers, gender bias, and financial challenges. Recommendations for the city
include adopting race-neutral measures, developing a procurement forecast, and
implementing a mentor-protégé program, among others, to address these disparities and
improve inclusivity in city contracting.


As we move forward, the City of Austin remains committed to revisiting and refining strategies
and best practices to ensure the MBE/WBE program not only meets but exceeds its goals. Our
aim is to create a business landscape where every enterprise, regardless of its owner's race
or gender, can thrive and contribute to Austin's vibrant economy.

2022 City of Austin
Disparity Study

Small and Minority Business Resources Department

City of Austin

MBE/WBE is a certification for businesses that are owned, controlled, and operated by an ethnic minority or
woman. An MBE/WBE certification increases opportunities for individuals wanting to do business with the City of
Austin. Ethnic Minorities include African American, Hispanic, Asian American/Pacific Islander and Native Americans.

  • DISADVANTAGED BUSINESS
    ENTERPRISE

Projects/Funding Source: State of Texas


Max PNW: 2,047,000


Site Audit: Federal Requirement

DBE

Projects/Funding Source: Federal


Max PNW: 2,047,000


Site Audit: Federal Requirement

  • AIRPORT CONCESSION
    DISADVANTAGED BUSINESS
    ENTERPRISE

ACDBE

  • WOMEN-OWNED BUSINESS
    ENTERPRISE

Projects/Funding Source: City of Austin


Max PNW: 2,434,885


Site Audit: Special Circumstance

WBE

MBE/WBE General Eligibility Checklist

  • 51% owned by socially and economically disadvantaged individual(s)
  • Socially and Economically Disadvantaged individual(s) a part of one of the presumed groups (listed below):
    • Asian American
    • African American
    • Native American
    • Hispanic
    • Women
  • Must manage and control the day-to-day operations.
  • Are a small business as defined by the Small Business Administration's (SBA) Size Standard Guidelines.
  • Personal Net Worth (PNW) must not exceed $1,828,000 for MBE/WBE certification.
  • Have a facility/office located within the State of Texas for at least 90 days.
  • Must be a for-profit business.

Getting Certified

Types of Certifications

  • MINORITY-OWNED BUSINESS
    ENTERPRISE

Projects/Funding Source: City of Austin


Max PNW: 2,434,885


Site Audit: Special Circumstance

MBE

Not Certified?

SCAN HERE

Resources for Small Businesses

Austin Public Library

Directory and marketing database that
includes 30 million businesses and 220
million residents.

The Small Business Reference Center
offers information on small business and
entrepreneurial subject areas.

Links to a variety of resources available through the Economic Development Department including steps to open a business, business coaching, and other training opportunities.

The Economic Development Department has partnered with Distance Learning Media to provide a catalog of courses featuring live and virtual presentations in four primary categories: Organizational Development, Marketing Strategy, Money Matters, and Human Resources.

Directory of small business resources offered by local, state, and federal governments and non-profit agencies.

Economic Development

SizeUp allows businesses to access data to help business make better decisions around competitive benchmarking, customers, suppliers, marketing, advertising, and demographics.

Financial Services/

Austin Finance Online

Active City of Austin solicitations for goods and services.

This series of short videos provides instructions for registering as a vendor, navigating City of Austin systems, and developing successful bids.

View a list of upcoming City of Austin
projects and bid opportunities for goods
and services.
Note: Scroll to the bottom of
the page.

The Vendor Academy offers training on a variety of procurement-related topics to assist firms in doing business with the City.

City of Austin

Resources for Small Businesses

Black Girl Ventures is to provide Black/Brown woman-identifying founders with access to community, capital, and capacity building in order to meet business milestones that lead to economic advancement through entrepreneurship.

BCL has loan programs and consulting services through strategic partners, including the NMSDC network of 23 affiliated regional councils.

This local nonprofit and micro-lender, BiGAUSTIN, provides a streamlined loan process that allows for rapid loan decisions.

This award to encourage entrepreneurial solutions designed to close gaps of access, outcome or opportunity for communities that have been underrepresented or underserved. While the other regional and thematic awards of the Cartier Women’s Initiative focus on supporting women, this pilot award is open to all genders.

Accion Opportunity Fund is a financial support system for small businesses that advances

racial, gender, and economic justice for all.

The Amber Grant gives away at least $30,000 every month.

BCL of Texas supports Texans to acquire wealth-building assets, such as homeownership and entrepreneurship, with the financial tools and education necessary to build personal net worth.

This program is open to women-run and women-owned businesses from any country and sector that aim to have a strong and sustainable social and/or environmental impact.

The StartHER Grant Program helps women business owners—current or aspiring—to undertake new and innovative projects

This grant program is aimed specifically at helping veterans and is open to women entrepreneurs throughout Texas.

Support for the Citizen Potawatomi Nation Tribal Community and other under-served Native populations

Communities Unlimited, Inc. is a 501(c)3 nonprofit corporation founded in 1976 that connects people to solutions through human connections.

DreamSpring is an award-winning nonprofit organization that increases access to credit, makes loans, and provides a community of support to help entrepreneurs realize their dreams.

The FDIC website include links to different
funding programs offered by a variety of
federal agencies.


First Nations Development Institute improves economic conditions for Native Americans through direct financial grants, technical assistance & training, and advocacy & policy.

Grameen America is dedicated to helping low-income entrepreneurial women build businesses to enable financial mobility.

Hello Alice is a free online platform that helps businesses launch and grow by providing knowledge, funding, networks, and peer-to-peer connections.

JUST invests in ambitious Black and Brown Texas female entrepreneurs to close the racial wealth gap.

Lendistry is a minority-led small business lender. To support small businesses, we offer business loans, commercial real estate loans, and a path to the government and private programs.

LiftFund supports hard-working small business owners access money and resources they need to grow their business.

The Diverse Supplier Grant Initiative is a no-cost, unsecured financing program targeting diverse-owned businesses.

The Black Economic Development Fund (BEDF) is an impact investment fund built specifically to address economic challenges in the black community and to help close the racial wealth gap.

Small business owners who join this organization are eligible to apply for $4,000 grants.

The mission of the Fund is to help bridge the racial wealth divide by supporting entrepreneurship and affordable homeownership in America’s underserved communities.

PeopleFund creates economic opportunity and financial stability for underserved people and communities by providing access to capital, education, and resources to build healthy small businesses.

Raza Development Fund (RDF) is a Latino-led and focused Community Development Financial Institution (CDFI) and the country’s premier lender to Latino and low-income serving organizations.

Financing to growth-oriented businesses located in distressed and low/moderate-income communities or that provide jobs for low/moderate-income persons.

UUMC offers no-interest microloans of up to $1,500 to help individuals grow or stabilize a small business in Travis and surrounding counties — and startups can apply.

A variety of funding tools are available from the Small Business Administration.

Business Funding

BiGAustin's Women's BiZ Inc. program serves female entrepreneurs by providing education, consulting, round-table discussions, innovative networking opportunities, and lending programs.

Three-month leadership skills development program created specifically to expand the capacity of early-stage entrepreneurs and ecosystem builders to strengthen the ecosystems of Black/Brown women founders

Code2040 is a nonprofit activating, connecting, and mobilizing the largest racial equity community in tech to dismantle the structural barriers that prevent the full participation and leadership of Black and Latinx technologists in the innovation economy.

EGBI provides training, coaching, and support to aspiring and existing business owners who face barriers to growing a successful business.

First Nations Development Institute improves economic conditions for Native Americans through direct financial grants, technical assistance & training, and advocacy & policy.

Goldman Sachs 10,000 Women online is a free-to-access online business education program available to any woman around the world.

Advancing Black Entrepreneurs is a collection of practical resources tailored to help Black business owners grow and scale their business.

Nonprofit organization offering access to free educational resources, capital opportunities, networking with peers and experts, and an active, close community.

Volunteers provide advice to all small business owners with fewer than 20 employees

Federal agency tasked with assisting minority owned businesses; provides training, counseling, and access to funding.

The Minority Business Development Institute (MBDI) is an innovative, community-based, non-profit organization born out of a passionate desire to "change the paradigm" of economic inequality for the minority, veteran and women contractor community.

NMSDC serves as a growth engine for NMSDC-certified minority businesses and creates opportunities to connect MBEs to hundreds of America’s largest corporate members wishing to build relationships with trusted minority-owned companies.

SCORE’s mission is to foster vibrant small
business communities through mentoring
and education.

Counseling and assistance for all small business owners.

Resources for Small Businesses

The foundation empowers women and
women entrepreneurs by providing access to
capital, education and digital resouces.

AccelerateHER program; funding; grants for
rural and vets.

The Readiness Training Program for HUBs is an innovative training program that enhances the competitiveness and capacity of minority and women-owned small businesses to bid on public sector contracts in the Austin region.

Free and low cost training and counseling.

WBENC was founded in 1997 to develop a nationwide standard for women-owned business certification.

The Women's Business Council - Southwest (WBCS) hosts a variety of networking, education, and procurement events in the Dallas and Austin areas

WBDC supports women business owners through workshops, one-on-one coaching, and training programs.

WBCS’s mission is to increase the value of women-owned businesses by providing certification, education, advocacy, and mutually beneficial business opportunities for our members and affiliates.

Business Training and Education

SCORE offers resources that address the
unique needs of black entrepreneurs.

Black Women in Business

Greater Austin Hispanic Chamber of Commerce

Black Professional Alliance - Austin

Greater Austin Asian Chamber of Commerce

Ellevate

Greater Austin Association of Asian Engineers

Greater Austin Black Chamber of Commerce

Greater Austin Disability Chamber of Commerce

Hispanic Contractors Association de San Antonio

Hispanic Women’s Network of Texas

Indian American Business Association & Chamber

National Association of Minority Contractors

B - N

National Association of Minority Contractors Greater Austin

Native American Business Association

National Organization of Minority Architects – Central Texas

National Association of Women Business Owners Austin

National Black Contractors Association

National Association of Women in Construction

National Black Chamber of Commerce

National Center for Indian American Enterprise Development

National Hispanic Contractors Association

National Society of Black Engineers

Network of Asian American Organizations

Society of Hispanic Professional Engineers - Austin

United States Pan Asian American Chamber of Commerce

United Black Contractors - Texas

Society of Women Engineers - Austin

Texas Black Contractors Association

Texas Association of African American Chamber of Commerce

Texas Association of Mexican American Chamber of Commerce

Texas Women’s Foundation

Texas Women in Business – Austin

United States Hispanic Chamber of Commerce

US Hispanic Contractors Association de Austin

Vietnamese American Chamber of Commerce

S - Z

Women of Austin

Young Hispanic Professional Association of Austin

Business Support

Organizations

Arab American Women's Business Council

Austin Young Chamber

Austin Chamber of Commerce

Asian American Contractors and Professionals Association - Texas

Association of Professional Women in Construction - Texas

Asian Business Association

Association of General Contractors of America – Austin Chapter

Association of Women and Minority Contractors of Texas

Austin Area Black Contractors Association

Austin LGBT Chamber of Commerce

Austin Urban Technology Movement

Austin Women in Technology

A

Asian Contractors & Engineers Association

Bonding & Insurance

Agencies

Bonding

Contractor Bonding Education and Mentoring Program

This free program is hosted by the National Association of Surety
Bond Producers and the Surety and Fidelity Association of America.
The goal is to help new and emerging construction businesses,
particularly minority-owned and other under-represented
businesses, learn how to qualify for surety bonds.

Minority Business Development Institute

Overview of bonding process.

National Association of Surety Bond Producers

National trade association of surety bond producers provides a
search tool to connect with entities offering surety bonds. From
this website, you can search for providers based on business
location and access information about programs and best
practices under the Resources tab.

Surety and Fidelity Association of America

A nonprofit, nonpartisan trade association that represents all
segments of the surety and fidelity industry.

Texas Department of Insurance

Information regarding the various types of bonds available and contact
information for agents.

US Small Business Administration

The SBA guarantees surety bonds for certain surety companies, which
allows the companies to offer surety bonds to small businesses that
might not meet the criteria for other sureties. To apply firms must meet
the SBA definition of a small business, have a small contract (up to $6.5
million for non-federal contracts), and pass the surety company’s
evaluation process regarding credit, capacity, and character.

US Department of Transportation

The US Department of Transportation (DOT) Bonding Education Program
(BEP) works with the SBA Surety Bond Program to help small businesses
become bond ready.

Texas Department of Insurance

Information about health, liability, and property insurance.

Insurance

US Small Business Administration

Overview of business insurance policies and guidance.

What is the cost of certification?

There are no fees payable to the City of Austin for certification.

Certification as an MBE/WBE provides greater exposure for work opportunities on City of
Austin projects.

  • Certified firms are listed on SMBR's Certified Firms Directory
  • SMBR provides bidders/proposers an "Availability List" of certified firms for primes to
    solicit.
  • Gives firms an opportunity to bid on City of Austin projects as part of a team.

How long is the Certification review process?

The Certification review process for MBE/WBE firms can take up to 60 days once all
information has been uploaded into the portal. For DBE/ACDBE firms, the process can
take up to 90 days once all information has been uploaded into the portal.

How long will my certification last?

MBE/WBE certifications have no expiration date and will remain certified until their
eligibility is either removed based on graduating from the program, not meeting program
requirements, or when a MBE/WBE requests a withdrawal from the program.


Disadvantaged and Airport Concession Disadvantaged Business Enterprise (DBE/ACDBE)
certifications have no expiration date, maintaining the certification(s) is contingent on an
annual review submission along with a few required documents.

What are the benefits of becoming certified?

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Frequently Asked
Questions:
Certification

What happens after I become certified?

After certification, your business name is included on the City of Austin's SMBR
department's website vendor database as a certified MBE/WBE. An availability list is
generated from the database on specific services needed on a City of Austin project. If
your company's services match a particular solicitation, you will receive a notice either by
fax, email, or mail to submit a bid.

Why are so many supporting documents required for certification?

The City of Austin only recognizes MBE, WBE, and Small Business Enterprise (SBE)
certification from the SMBR Department for our locally funded projects.

The City of Austin requests the minimum documentation needed to determine if an owner
is socially and/or economically disadvantaged. This information includes documents that
will demonstrate ownership, management, and control. We will also need documentation
that demonstrates the owner and/or owners' expertise and the Personal Net Worth
(PNW).

Will certification allow my firm to appear on availability lists?

Yes, your firm will be placed on Availability List whenever the scopes of work that you are
certified under appear on a contract. To ensure that Prime Contractors and Prime
Consultants can contact you, keep your email address and contact information current on
Vendor Connection so that your company will not miss any opportunities to do business
with the City or with a prime.


Keep in mind that Certification does not guarantee a contract with the City of Austin.

Will you accept MBE/WBE or SBE certification from another agency?

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Frequently Asked
Questions: Compliance

How do I know that I have been listed on a compliance plan?

SMBR staff will contact you and let you know that you have been identified as a
subcontractor or subconsultant on a Compliance Plan to confirm the anticipated
scope of work and contract value. You can also contact the Prime Contractor to
verify if your company has been selected. You may also review City Council
agendas for contract award information.

What happens if I do not get paid?

The City of Austin only recognizes MBE, WBE, and Small Business Enterprise (SBE)
certification from the SMBR Department for our locally funded projects.

Contact SMBR without delay. SMBR will follow up with the appropriate City staff to
determine if the City has made payments to the Contractor. If the prime has been
paid by the City, then SMBR will research further by gathering additional
information and coordinating meeting with all parties to determine non-

payment issues.

Will certification allow my firm to appear on availability lists?

Yes, your firm will be placed on Availability List whenever the scopes of work that you are certified under appear on a contract. To ensure that Prime Contractors and Prime Consultants can contact you, keep your email address and contact information current on Vendor Connection so that your company will not miss any opportunities to do business with the City or with a prime.


Keep in mind that Certification does not guarantee a contract with the City of Austin.

Will you accept MBE/WBE or SBE certification from another agency?

How do I know that I have been listed on a compliance plan?

SMBR staff will contact you and let you know that you have been identified as a
subcontractor or subconsultant on a Compliance Plan to confirm the anticipated
scope of work and contract value. You can also contact the Prime Contractor to
verify if your company has been selected. You may also review City Council
agendas for contract award information.

DO NOT DELAY IN CONTACTING SMBR, the phone number is (512)
974-7600. If you are requesting a copy of a project Payment Bond
or have questions regarding a claim, contact the Financial Services
Department Capital Contracting. You may view Claim information
here
link.


You can also review City of Austin payments on the eCheckbook
function of Austin Finance Online. Keep in mind that this database
is only updated once a week.

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What is a Letter of Intent?

A document that is a signed agreement between a certified subcontractor and
prime contractor to work on a project. The Letter of Intent also defines the contract
amount and the services to be performed.

What is the purpose of a pre-bid conference?

SMBR asks that you attend as many Pre-Bids and Pre-Proposals that you can while
trying to grow your business. Pre-bid and Pre-Proposal meetings give you an
opportunity to learn about the details of the project and to ask the Project Manager
or the contract manager questions. As a business owner, be prepared to market
your company. Having business cards and marketing materials available will assist
with networking to engage in discussing your skills and experience to future Primes.


Mandatory Pre-Bid Conferences are a great networking opportunity, as every
company that wishes to bid as a Prime Contractor must attend. Be sure to get a
copy of the attendance sheet and contact those companies. Pre-Bid and Pre-
Proposal attendance sheets are available on Austin Finance Online (AFO) for each
individual procurement solicitation here.

What should I do if I am awarded a contract, but the City never orders the
goods/services from my firm?

Every contract the City issues has an identified Project Manager or Contract
Manager, contacting that contact is your first and primary point of contact.

If my business was not selected for a contract, will I be told why our bid
was rejected?

Contact the Central Procurement Office and request a debrief. A debrief
can occur once a contract has been awarded and executed by the City.

Can I view contracts the City has executed for goods and services?

Please visit, www.austintexas.gov/afo.

Does the City of Austin have a policy on how quickly contractors are paid?

The City follows State of Texas laws regarding payment.

What should I do if there are problems with my contract?

See response above on question 1.

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Frequently Asked
Questions: General

  • What are commodity codes?
  • Commodity codes are standardized numerical codes used to identify goods and
    services. These codes are used by the City of Austin and other entities in their
    procurement systems. The City of Austin uses National Institute of Government
    Procurement (NIGP) codes.
  • If my business was not selected for a contract, will I be told why our bid was rejected?
  • Contact the Central Procurement Office and request a debrief. A debrief can
    occur once a contract has been awarded and executed by the City.
  • Does SMBR provide supportive services to certified firms?
  • SMBR is in the process of creating a program of supportive services. Stay tuned
    for more information coming soon.
  • Where do I find NAICS and NIGP codes?
  • NAICS codes can be found here: www.naics.com.

  • The NIGP catalog is located at Periscope Holdings. This is the contractor the City
    uses to maintain the codes. NAICS codes are used to solicit federal projects, while
    NIGP codes are used for City of Austin solicitations.
  • Are we required to get a DUNS account to be a certified firm?
  • No, you are not required to have a DUNS account to be certified.
  • Does my business need additional insurance to do business with the City of Austin?
  • You might need to secure additional insurance depending on the contract depending on the
    contract requirements.
  • How can I secure bonding for my business?
  • Bonding services are not available from the City of Austin. Firms will need to secure bonding via
    the private sector.

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  • Do I need a special license to do business with the City of Austin?
  • There is not a contractor license or general license required to do business with the City or to
    own a company. If the scope is specific to those that require professional licenses, one would
    need to have license, or employ someone with requisite license.
  • Why do I keep receiving bid notices for goods or services that are not related to my business?
  • It is possible that the commodity codes for your business are incorrect. You should login to
    your vendor account to review the codes and to make updates as needed.
  • How can my firm learn about upcoming contracts with the City of Austin?
  • How can I meet City of Austin department staff that are responsible for purchasing goods and services?
  • The City of Austin hosts an annual Minority and Small Business Connections event where firms
    can meet representatives from various City of Austin Departments.
  • Active solicitations can be found at www.austintexas.gov/service/active-solicitations.
    Upcoming projects can be found at www.austintexas.gov/department/upcoming-projects.
  • Does the City of Austin help subcontractors meet prime contractors?
  • The SMBR department holds Meet the Prime sessions. Look for those to be advertised at
    www.austintexas.gov/department/small-and-minority-business-resources-0.
  • How can my company be a prime contractor?
  • If your firm is capable of handling the scope of work on a contract, you may bid or propose on
    a City of Austin contract as a prime contractor.

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Contact SMBR

STAY CONNECTED

Website

www.austintexas.gov/smbr

Phone

512-974-7600

Email

smbr@austintexas.gov

Office Address

505 Barton Springs Rd., Suite 510

END